Privacy Policy

Last updated: [DATE]

Sweet Addison's ("Sweet Addison's," "we," "us") runs sweetaddisons.com on Shopify. This policy explains what we collect, why, who we share it with, and the choices you have. If you have questions, email support@sweetaddisons.com.

1. Information we collect

You give us:

  • Contact and account details: name, email, phone, shipping and billing addresses.
  • Order details: what you bought, your subscription and box preferences, gift recipient names and addresses you enter.
  • Payment information: processed by our payment providers (including Shopify Payments and Shop Pay, and wallets like Apple Pay and Google Pay). We do not store full card numbers on our own systems.
  • Wholesale and corporate inquiries: business name, EIN, resale certificate number, and anything you type into those forms.
  • Anything you send us: emails, reviews, messages, survey answers.

Collected automatically:

  • Device and usage data: IP address, browser type, pages viewed, referring links, and similar analytics, gathered through cookies and similar technologies (see our Cookie Notice).

From others:

  • Our vendors and partners (payment, shipping, analytics, marketing, and subscription tools) may share data needed to complete your order or improve the service.

We do not knowingly collect information from children under 13, and the site is intended for adults.

2. How we use it

  • Bake, ship, and manage your orders and subscriptions, including recurring billing and gift shipments.
  • Provide your Subscriber HQ, apply subscriber pricing and gifts, and process skips, swaps, pauses, and cancellations.
  • Respond to support requests and process refunds or replacements.
  • Send transactional messages (order confirmations, shipping updates, and pre-renewal reminders).
  • With your consent where required, send marketing emails or texts. You can opt out anytime.
  • Prevent fraud, enforce our terms, and meet legal and tax obligations.
  • Measure and improve the site and our products.

3. How we share it

We share personal information only with:

  • Service providers who work on our behalf: Shopify (store + checkout), payment processors, our subscription/selling-plan tooling, shipping carriers and fulfillment, email/SMS marketing (for example [Klaviyo — confirm]), reviews platform ([confirm the review app]), and analytics.
  • Professional advisors and authorities when required by law, or to protect our rights and customers.
  • A successor if the business is sold or reorganized.

We do not sell your personal information for money. Some analytics and advertising cookies may count as a "sale" or "sharing" under California law; you can opt out (see Section 6 and the Cookie Notice), and we honor Global Privacy Control (GPC) browser signals.

4. Cookies and tracking

We use cookies and similar tools to run the store, remember your cart and box, and (with your consent where required) to measure and market. Manage your choices through our cookie banner or the "Your privacy choices" link in the footer. Details in the Cookie Notice.

5. Data retention and security

We keep personal information for as long as your account or subscription is active and as needed for orders, taxes, accounting, and legal requirements, then delete or anonymize it. We use commercially reasonable safeguards, and Shopify's PCI-compliant infrastructure handles payment data. No system is perfectly secure.

6. Your rights and choices

Depending on where you live (for example California/CPRA, Colorado, Connecticut, Virginia, and the EU/UK GDPR), you may have the right to:

  • know what we collect and request a copy,
  • correct or delete your information,
  • opt out of targeted advertising and of any "sale" or "sharing,"
  • limit use of sensitive information,
  • withdraw consent, and
  • not be discriminated against for exercising these rights.

To make a request, email support@sweetaddisons.com or use "Your privacy choices" in the footer. We will verify your identity and respond within the timeframe the law requires. You may use an authorized agent. We honor GPC signals as an opt-out of sale/sharing.

Marketing opt-out: click unsubscribe in any email, reply STOP to texts, or email us.

EU/UK visitors: our lawful bases are performance of your contract (orders/subscriptions), consent (marketing and non-essential cookies), and legitimate interests (fraud prevention, improving the store). You may lodge a complaint with your local data protection authority. [If you knowingly sell/ship to the EU/UK, name an EU/UK representative if required.]

7. Changes

We may update this policy. Material changes will be posted here with a new "last updated" date and, where required, notified to you.

8. Contact

Sweet Addison's, [legal entity name], [mailing address], Dallas, TX. Email: support@sweetaddisons.com.