Frequently Asked Questions

Don't gluten-free desserts taste like cardboard?

While most gluten-free baked goods taste like cardboard and are thin like cardboard, ours are not. Our gluten-free baked goods are fluffy and delicious (nothing like typical gluten-free baked goods). Check our reviews for proof!

How long do your desserts last?

In their packaging at room temperature, the cookies last 30 days and the brownies last 3 weeks.  For longer storage, store them in their packaging or an airtight container in the fridge for up to 60 days.  They also freeze and thaw well!

What's the best way to serve your handmade baked goods?

For that fresh-from-the-bakery-taste, nuke your refrigerated baked goods for 20-30 seconds and enjoy!

We recommend enjoying with a cold glass of your favorite milk.

How soon do your desserts ship?

We ship 7 days a week and orders typically take 1 to 3 days to bake and package.  Then, it takes 2 to 5 business days to arrive.

What happens if my desserts arrive warm?

They are still safe to eat!  Place them in the fridge until you are ready to eat.  If they arrive damaged, please take a picture and send it to support@sweetaddisons.com and we will help you out.

Can I place a large order or a custom order?

Yes, we handle large orders every week and love corporate gifting!  Please reach out tosupport@sweetaddisons.comwith your requests.

Are your products available for wholesale?

Yes, they are. Please reach out tosupport@sweetaddisons.com.

Are your products made in a dedicated gluten free facility?

As of right now, no.  We take *extreme* care when it comes to our desserts.  Being safe to eat is highly important to us.  Pursuing a gluten free certification is a lengthy process which is in the works.

Do you make and sell custom cookies or other desserts?

Our founder Addison loves a challenge. If there is a cookie or dessert you want for an event like a bridal shower, engagement party, or wedding that is not live on our online bakery, drop us a line at support@sweetaddisons.com and we will let you know if it's possible!

What makes Sweet Addison's different?

We're America's first bakery specializing in impossibly delicious desserts made with wholesome ingredients. Unlike traditional bakeries, our baked goods are better for you, without sacrificing taste!

Do you make and sell vegan baked goods?

Absolutely! While all of our baked goods are dairy free, our Vegan Chocolate Chip Cookie is the only vegan option. Whether you're vegan, lactose intolerant, or simply looking for plant-based options, we've got you covered!

Are your baked goods dairy free?

Yes! All of our handmade baked goods are dairy-free. If you're looking for vegan, we have a vegan chocolate chip cookie option for you!

Do you use any artificial ingredients?

Nope! We believe in the power of real, wholesome ingredients. You won't find any artificial sweeteners, flavors, or preservatives in our handmade baked goods. Just pure, delicious goodness!

What kind of desserts do you sell online?

We offer a wide selection of classic desserts reimagined with a healthy twist! Think decadent triple chocolate cookies that melt in your mouth and rich and fudgy brownies that satisfy your sweet tooth.

What is your return/refund policy?

Due to the nature of our products, we do not allow returns or refunds.  In the case of a severely damaged product, please take a picture and send it to support@sweetaddisons.com and we will help you out.